Privacy Policy

Introduction

At HiddenWines, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, subscribe to our newsletter, or use our subscription-based app.

1. Data We Collect

When you register for and use our app, we may collect email address to manage your account and communicate about your subscription. Payment Information: Required to process your subscription and handle transactions securely.

2. Legal Basis for Processing Data

We collect and process your data based on the following legal grounds: Consent: By subscribing to our newsletter, you consent to receive emails related to our products and services. You can withdraw this consent anytime. Contractual Necessity: Data collected for app subscriptions is necessary for managing your account and providing app services, including processing payments and support.

3. How We Use Your Data

We use the data we collect for the following purposes:

1. App Subscription: To manage your account, process payments, and provide app-related support. This includes using your email address to send updates, notifications, and communications related to your subscription and usage of our services.

2. Improve User Experience: We may use your data to enhance and personalize your experience within the app, including offering recommendations, optimizing app features, and ensuring smooth operation.

3. Customer Support: To respond to your inquiries, provide customer service, and resolve any issues related to your account or use of our app.

4. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who assist in operating our website and app, such as: Email Service Providers: To send newsletters and updates. Payment Processors: For managing subscriptions and transactions. Analytics Providers: To help improve our website and app performance. These providers are obligated to protect your data and may only use it to provide agreed-upon services.

5. Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy: Newsletter Subscribers: If you unsubscribe, your data will be deleted or anonymized within [Specify Period, e.g., 30 days]. App Users: When you delete your account, your data will be deleted or anonymized within [Specify Period, e.g., 30 days], except where legal obligations require otherwise.

6. Your Rights

You have the following rights regarding your personal data: Access: You can request a copy of the data we hold about you. Correction: You can request corrections to any inaccurate data. Deletion: You can request that we delete your data, such as unsubscribing from the newsletter or deleting your app account. Unsubscribe: You can opt out of the newsletter at any time by clicking the 'unsubscribe' link in any of our emails.

7. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies on our website. However, third-party services (such as analytics or email providers) may use cookies for performance tracking. You can control these settings through your browser or by using the privacy preferences on our website.

8. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure..

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post updates on this page with a revised effective date. Significant changes may also be communicated through email or a prominent website notice.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: info@hiddenwines.ch.

By using our website, subscribing to our newsletter, or using our app, you agree to this Privacy Policy. For additional legal information related to app use, please refer to our Terms of Service.